This Privacy Policy explains how TRAVEL Lanka — Vehicle Rentals, operated by sanuaa infinity / sanuda dewmal ("we", "us", or "our"), collects, uses, stores, and protects your personal information when you visit and use our website at travellanka.run.place.
By accessing our website, creating an account, making a booking, or posting an ad, you agree to the collection and use of your data as described in this Policy. If you do not agree, please discontinue use of our services.
TRAVEL Lanka — Vehicle Rentals is a Sri Lanka-based vehicle rental and ride platform owned and operated by sanuaa infinity. We provide vehicle rentals, chauffeur rides, airport transfers, and a community ad-posting service for travel-related businesses operating within Sri Lanka.
Our website is accessible at travellanka.run.place. For the purpose of this Policy, sanuaa infinity is the data controller responsible for your personal information.
Contact: For all privacy-related enquiries, email us at contact.travellanka.support@gmail.com or visit our Contact Page.
We collect different categories of personal data depending on how you interact with TRAVEL Lanka. The table below summarises what we collect and why:
| Category | Data Collected | When Collected |
|---|---|---|
| Account Data | Full name, email address, profile photo | When you register or sign in via Google |
| Booking Data | NIC or passport number, driving licence number, contact phone, pick-up/drop-off location, dates, flight details | When you place a booking |
| Ad Posting Data | Business name, contact number, email, vehicle/service details, uploaded images | When you submit a listing |
| Communication Data | Messages sent via our contact form or in-app chat | When you contact us or use live chat |
| Technical Data | IP address, browser type, device type, pages visited, session duration | Automatically when you visit the site |
| Payment Data | Transaction reference (we do not store full card/bank details) | When a paid service is used |
⚠ Sensitive Documents: Identity documents such as your NIC/passport and driving licence number are collected solely for booking verification and legal compliance purposes. This data is stored securely in our Firebase Firestore database and is never sold or shared with third parties for commercial purposes.
We collect your data through the following means:
We use your personal data only for the purposes for which it was collected or for compatible purposes. Specifically, we use your data to:
No Marketing Without Consent: We will not use your personal data to send you unsolicited marketing emails or promotional material without your explicit consent. You may opt out of any communications at any time.
We do not sell, rent, or trade your personal data to third parties. Your data may only be shared in the following limited circumstances:
⚠ Community Listings: When you post an advertisement on TRAVEL Lanka, certain information you provide — such as your contact number, vehicle details, and images — will be visible to the public. Please only include information you are comfortable sharing publicly.
TRAVEL Lanka is built on Google infrastructure. The following services are used and process your data:
Used to authenticate users via Google Sign-In. We receive your name, email address. Google handles authentication securely without us storing your password.
Our cloud database stores user profiles, booking records, ad submissions, and chat messages. Data is stored on Google Cloud servers and is subject to Google's data processing agreements.
Used to send push notifications about bookings and platform updates. Your device token is stored only if you opt in to notifications and is used solely for this purpose.
We display advertisements on our website via Google AdSense. Google may use cookies and tracking technologies to serve personalised ads based on your browsing history. You can manage your Google ad personalisation settings at adssettings.google.com.
Google's privacy practices are governed by the Google Privacy Policy. By using TRAVEL Lanka, you acknowledge that data is processed by Google in accordance with its privacy terms.
We use browser Local Storage (not traditional cookies) to maintain your session and preferences across visits. The following keys are stored locally on your device:
| Storage Key | Purpose | Persistent? |
|---|---|---|
travel_user |
Stores your authenticated user profile (name, email) to keep you signed in between sessions | Until sign-out |
travel_access |
Records authentication status to manage access to protected pages | Until sign-out |
Additionally, Google AdSense and Firebase may set their own cookies on your browser for analytics and ad-serving purposes. You can control cookie preferences through your browser settings or opt out of Google's advertising cookies at adssettings.google.com.
No Tracking Cookies From Us: TRAVEL Lanka does not set any first-party tracking or advertising cookies. The Local Storage entries listed above are used purely for session functionality and do not track your behaviour across other websites.
TRAVEL Lanka may request permission to send you push notifications via your browser. These notifications are delivered through Firebase Cloud Messaging (FCM) and are used to alert you about:
Push notifications are entirely opt-in. You can withdraw your consent at any time by adjusting the notification settings in your browser (Settings → Notifications → travellanka.run.place → Block). Revoking notification permission will not affect your ability to use any other feature of our platform.
We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy or as required by Sri Lankan law. The following retention periods apply:
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.
⚠ No System Is Perfect: While we strive to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected users as promptly as possible in accordance with applicable law.
As a user of TRAVEL Lanka, you have the following rights in relation to your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data. We will comply unless we have a lawful basis to retain it (e.g. ongoing legal obligation or active dispute).
You may object to the processing of your data for direct marketing or analytics purposes at any time.
You may request that we provide your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at contact.travellanka.support@gmail.com. We will respond to all legitimate requests within 30 days.
TRAVEL Lanka's services are intended for adults and individuals of legal driving age in Sri Lanka. Our platform is not directed at, and does not knowingly collect personal data from, children under the age of 18.
If we become aware that we have inadvertently collected personal data from a minor, we will delete that data from our systems promptly. If you believe we have collected data from a child, please contact us immediately at contact.travellanka.support@gmail.com.
Our website may contain links to external websites, including other websites operated by sanuaa infinity (such as SI Store and SI Website). This Privacy Policy applies solely to travellanka.run.place.
We are not responsible for the privacy practices or content of any external websites. We encourage you to review the privacy policy of any site you visit via a link from our platform.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon publication at travellanka.run.place/privacy-policy.html. The "Last Updated" date at the top of this page will always reflect the most recent revision.
For significant changes that materially affect how we use your data, we will endeavour to notify registered users via email or a prominent notice on the website. Your continued use of our services following any change constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us through any of the following channels:
We are committed to resolving all privacy-related enquiries fairly and promptly. We aim to respond to all requests within 30 calendar days.